WAM Logistics SMS/MMS Terms and Conditions

1. Overview

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WAM Logistics provides SMS/MMS messaging services to keep you informed about:

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• Shipment updates and delivery notifications.

• Account-related alerts or service messages.

• Customer support communications.

• Promotional or marketing messages (only if you have explicitly opted in).

 

By subscribing to our messaging services, you agree to receive messages at the phone number you provided.

 

2. Consent and Opt-In

 

By providing your mobile phone number and opting in, you consent to receive SMS/MMS messages from WAM Logistics.

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• Message frequency may vary depending on shipment activity and your account preferences.

• Standard message and data rates may apply based on your mobile carrier plan.

• You are responsible for any charges related to receiving text messages.

 

How to Opt In:
 

You can opt in by providing your phone number through our website, during account setup, or by directly requesting SMS notifications through our customer service team.

 

3. Opt-Out Instructions

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You may opt out of receiving SMS/MMS messages at any time.

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• Reply STOP to any message to unsubscribe.

• After sending STOP, you will receive a final confirmation message.

• No further messages will be sent unless you opt back in by subscribing again.

 

For help, reply HELP to any message or contact our support team at:

• Email: hq@wamlogistics.com

• Phone: 586-500-7926​

 

4. Message Types

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Messages may include:

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• Transactional Messages: Shipment tracking, delivery notifications, account alerts, or important service updates.

• Promotional Messages: Special offers, discounts, or marketing content (sent only if you have separately opted in).

 

5. Privacy and Data Usage

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Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

 

Key privacy commitments:

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• We do not sell your personal information to third parties.

• Data is shared only as needed to deliver our services (e.g., message delivery, shipment tracking).

• You can request deletion of your data at any time by contacting us.

 

6. User Responsibilities

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By participating in our messaging services, you agree to:

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• Provide accurate and up-to-date contact information.

• Only opt in with a phone number you personally own or control.

• Notify us promptly if your phone number changes or is reassigned.

 

7. Limitations of Liability

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WAM Logistics is not responsible for:

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• Delays or failures in message delivery due to mobile carrier issues or technical disruptions.

• Charges incurred from your mobile carrier as a result of receiving our messages.

• Losses or damages resulting from reliance on SMS/MMS messages for time-sensitive information.

 

Our messages are provided for informational purposes only and should not be solely relied upon for critical business decisions.

 

8. Service Availability

 

We strive to maintain reliable messaging services, but:

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• We do not guarantee uninterrupted or error-free message delivery.

• Service may be temporarily unavailable due to maintenance, network issues, or unforeseen events.

 

9. A2P 10DLC Compliance

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WAM Logistics complies with A2P 10DLC regulations by:

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• Obtaining express consent before sending messages.

• Including clear STOP and HELP instructions in every message.

• Maintaining accurate records of opt-in and opt-out requests.

• Sending only relevant and non-deceptive content.

 

10. Changes to These Terms

 

We may update these Terms & Conditions periodically. When updates are made, we will:

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• Revise the "Last Updated" date above.

• Notify you via SMS, email, or website notice when changes are significant.

 

Continued use of our messaging services after updates constitutes acceptance of the new terms.

 

11. Contact Information

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For questions or concerns regarding these Terms & Conditions:

WAM Logistics
Website: https://wamlogistics.com
Email: hq@wamlogistics.com
Phone: 586-500-7926
Mailing Address: 111 S Rawles St, Romeo, MI 48065